Some of us are born to lead while others are taught. We can be instructed to do so but not necessarily taught how to. I hope that today's recommended readings will help you on your journey to becoming the leader within.
- Crucial Conversations: Tools For Talking When Stakes Are High by Kerry Patterson, Joseph Grenny, Ron McMillian, and Al Switzler
- The 7 Habit's of Highly Effective People: Powerful Lessons in Personal Change by Stephen Covey
- Sun Tzu and The Art of Business: Six Strategic Principles For Managers by Mark R. McNeilly
- It's Not My Department! How America Can Return To Excellence-Giving and Receiving Quality Service by Peter Glen
- The Spirit To Serve Marriott's Way by J.W. Marriott, Kathi Ann Brown, and Jim Collins
- The New Gold Standard: 5 Leadership Principles For Creating Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by Joseph Michelli
Each company has training programs to fit the mold of what they feel is a good representation of the corporation. Fortunately, I have had a very successful mentor teach me leadership skills that I will carry throughout my professional career. I challenge you to go beyond what is mandatory and become the leader that you are.
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